PackAssist works without an account by default: if you have never turned on sharing with others ("Pack as a team"), no account exists and there is nothing to delete on the server — uninstalling the app is enough to erase all your local data.
If you created or joined a household
From the app:
- Open the household screen (Home tab → "Pack as a team", or Settings → Household).
- Scroll to the bottom and tap "Delete my account".
- Confirm (two confirmation steps, the action cannot be undone).
This immediately and permanently deletes:
- your email address and sign-in account;
- your household membership (other members and their lists are not affected);
- the lists you had shared with your household, on the server.
Your lists and library that stayed local to your phone are not affected by this deletion — uninstall the app if you also want to erase those.
If you no longer have access to the app
Write to us from the email address tied to your account at support@packassist.app, with "Account deletion" in the subject line. We process these requests within 30 days at the latest, usually much faster.
What data is kept, and for how long
After your account is deleted, no personal data (email, first name, content of your shared lists) is kept on our servers. A crash report already sent to Sentry before deletion (section 4 of the privacy policy) may remain, but it never contains anything that could identify you.